Water Billing


Payment Methods

Mail: Send your payment by check to our processing center using the PO Box listed below.

City of Fountain Valley
 PO Box 512505
 Los Angeles, CA 90051-0505

 Phone: Call 833-501-5725. You will need your account number. The automated phone system accepts debit or credit card. The only card we do not accept is American Express. 
Web Payment: Click the links below for the following options.

Auto Pay Form: Sign up for autopay by filling out our Auto Pay Application

Other payment options:

In Person: Stop by City Hall during business hours at the Utility Billing Department. For after hours, take advantage our drop box located outside the entrance to City Hall.

Online Banking: You can also pay by online banking.  You would just need to list the City of  Fountain Valley as the payee and include your water account number.  

Shutoff Policy

To view our shutoff policy which is provided in multiple languages, please click the links below:

The City of Fountain Valley had 13 cutoffs in the year 2022.

Water Dispute

Dispute: To file a dispute, please click the link below and fill out the form:

Payment Arrangements

Payment Arrangement: Click the link below to see qualifications for a payment arrangement. If you meet the requirements, please fill out the application: