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- Promoting Public Safety
- Safety Tips
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- Online Safety Tips
Online Safety Tips
Use Familiar Websites
Start at a trusted site rather than shopping with a search engine. Search results can get rigged to lead you astray, especially when you drift past the first few pages of links. If you know the site, chances are it's less likely to be a rip off. We all know Amazon and that it carries everything under the sun; likewise, just about every major retail outlet has an online store, from Target to Best Buy to Home Depot. Beware misspellings or sites using a different top-level domain (a .net instead of a .com, for example) - those are the oldest tricks in the book. Yes, the sales on these sites might look enticing... that's how they get you into giving up your info.
Look for the Lock
Never ever, ever buy anything online using your credit card from a site that doesn't have SSL (secure sockets layer) encryption installed - at the very least. You'll know if it has it because the URL for the site will start with https:// (instead of just http://) and an icon of a locked padlock will appear, typically in the status bar at the bottom of your web browser. Never give anyone your credit card over email. PayPal, however, is still a good, safe way to make a payment.
Don't Tell All
No online shopping store is going to need your social security number or your birthday to do business. But if a bad-guy gets them, combined with your credit card number for purchases, they can do a lot of damage. When you can, default to giving up the least amount of information.
Check Statements
Don't wait for your bill to come at the end of the month. Go online regularly during the holiday season and look at electronic statements for your credit card, debit card, and checking accounts. Make sure you don't see any fraudulent charges, even originating from sites like PayPal (after all, there's more than one way to get to your money).
If you do see something wrong, jump on the phone to address the matter quickly. In the case of credit cards, don't pay the bill until you know all your charges are accurate. You have 30 days to notify the bank or card issuer of problems, however; after that, you might be liable for the charges anyway!
Inoculate Your PC
Bad-guys don't just sit around waiting for you to give them data; sometimes they give you a little something extra to help things along. You need to protect against such Trojan horse malware with regular updates to your anti-virus program. Seriously, if you don’t have active, up to date anti-virus software on your computer, you shouldn’t be using the Internet. Most major AV manufacturers offer downloads of their products. You can visit any of the following for more information:
Use Strong Passwords
We like to beat this dead horse about making sure to utilize uncrackable passwords, but it's never more important than when banking and shopping. This means don’t use regular words found in the dictionary. You should use at least a combination of upper and lowercase letters and numbers.
Think Mobile
The NRF did a survey that also predicts that 25% of adults will do their online shopping via their smartphones, but mostly as a way of find gifts, not purchase them. You can buck that trend, just follow the advice above. Better yet, download store specific apps like those for Amazon, Target, etc. and use them to find what you want and make the purchase without going to the store or the Website.
Stay at Home
Do we really have to tell you it's a bad idea to use a public computer to make purchases? Hopefully not. If you do, just remember to log out every time you use a public terminal, even if you were just checking e-mail. But what about using your own laptop to shop while you're out? It's one thing to hand over a credit card to get swiped at the checkout, but when you have to enter the number and expiration date on a website while sitting in a public cafe, you're giving an over-the-shoulder snooper plenty of time to see the goods. At the very least, think like a gangster: sit in the back, facing the door.
Privatize Your Wi-Fi
If you do decide to go out with the laptop to shop, you'll be on a public Wi-Fi connection. Be aware of your surroundings, and be very careful what information you enter while online with this type of connection. By the way, now is not a good time to try out a hotspot you're unfamiliar with. Stick to known networks, even if they're free, like those found at Starbucks.
Count the Cards
Gift cards are the most requested holiday gift every year, and this year will be no exception. Stick to the source when you buy one; scammers like to auction off gift cards on sites like eBay with little or no funds on them upon arrival.
Know What's Too Good to Be True
McAfee compiled a list of scams to look for and one of them is the offer of a free product with purchase, in particular the iPad (a very coveted gadget this holiday) or even holiday job offers. Many of these "offers" will come in via social media. Beware even of your friends, who might innocently forward such a thing. Skepticism in these cases can go a long way toward saving you from a stolen card number.
Don’t Download
Especially here at work, please do not download shopping applications to your work computer. Various sites leave “cookies” on your computer in order to recognize you on your next visit or to track your shopping habits, so they can suggest more things for you to by. This includes not downloading or allowing the installation “toolbars.” Several applications in use by the city will stop working if these toolbars are installed on your workstation.
Start at a trusted site rather than shopping with a search engine. Search results can get rigged to lead you astray, especially when you drift past the first few pages of links. If you know the site, chances are it's less likely to be a rip off. We all know Amazon and that it carries everything under the sun; likewise, just about every major retail outlet has an online store, from Target to Best Buy to Home Depot. Beware misspellings or sites using a different top-level domain (a .net instead of a .com, for example) - those are the oldest tricks in the book. Yes, the sales on these sites might look enticing... that's how they get you into giving up your info.
Look for the Lock
Never ever, ever buy anything online using your credit card from a site that doesn't have SSL (secure sockets layer) encryption installed - at the very least. You'll know if it has it because the URL for the site will start with https:// (instead of just http://) and an icon of a locked padlock will appear, typically in the status bar at the bottom of your web browser. Never give anyone your credit card over email. PayPal, however, is still a good, safe way to make a payment.
Don't Tell All
No online shopping store is going to need your social security number or your birthday to do business. But if a bad-guy gets them, combined with your credit card number for purchases, they can do a lot of damage. When you can, default to giving up the least amount of information.
Check Statements
Don't wait for your bill to come at the end of the month. Go online regularly during the holiday season and look at electronic statements for your credit card, debit card, and checking accounts. Make sure you don't see any fraudulent charges, even originating from sites like PayPal (after all, there's more than one way to get to your money).
If you do see something wrong, jump on the phone to address the matter quickly. In the case of credit cards, don't pay the bill until you know all your charges are accurate. You have 30 days to notify the bank or card issuer of problems, however; after that, you might be liable for the charges anyway!
Inoculate Your PC
Bad-guys don't just sit around waiting for you to give them data; sometimes they give you a little something extra to help things along. You need to protect against such Trojan horse malware with regular updates to your anti-virus program. Seriously, if you don’t have active, up to date anti-virus software on your computer, you shouldn’t be using the Internet. Most major AV manufacturers offer downloads of their products. You can visit any of the following for more information:
Use Strong Passwords
We like to beat this dead horse about making sure to utilize uncrackable passwords, but it's never more important than when banking and shopping. This means don’t use regular words found in the dictionary. You should use at least a combination of upper and lowercase letters and numbers.
Think Mobile
The NRF did a survey that also predicts that 25% of adults will do their online shopping via their smartphones, but mostly as a way of find gifts, not purchase them. You can buck that trend, just follow the advice above. Better yet, download store specific apps like those for Amazon, Target, etc. and use them to find what you want and make the purchase without going to the store or the Website.
Stay at Home
Do we really have to tell you it's a bad idea to use a public computer to make purchases? Hopefully not. If you do, just remember to log out every time you use a public terminal, even if you were just checking e-mail. But what about using your own laptop to shop while you're out? It's one thing to hand over a credit card to get swiped at the checkout, but when you have to enter the number and expiration date on a website while sitting in a public cafe, you're giving an over-the-shoulder snooper plenty of time to see the goods. At the very least, think like a gangster: sit in the back, facing the door.
Privatize Your Wi-Fi
If you do decide to go out with the laptop to shop, you'll be on a public Wi-Fi connection. Be aware of your surroundings, and be very careful what information you enter while online with this type of connection. By the way, now is not a good time to try out a hotspot you're unfamiliar with. Stick to known networks, even if they're free, like those found at Starbucks.
Count the Cards
Gift cards are the most requested holiday gift every year, and this year will be no exception. Stick to the source when you buy one; scammers like to auction off gift cards on sites like eBay with little or no funds on them upon arrival.
Know What's Too Good to Be True
McAfee compiled a list of scams to look for and one of them is the offer of a free product with purchase, in particular the iPad (a very coveted gadget this holiday) or even holiday job offers. Many of these "offers" will come in via social media. Beware even of your friends, who might innocently forward such a thing. Skepticism in these cases can go a long way toward saving you from a stolen card number.
Don’t Download
Especially here at work, please do not download shopping applications to your work computer. Various sites leave “cookies” on your computer in order to recognize you on your next visit or to track your shopping habits, so they can suggest more things for you to by. This includes not downloading or allowing the installation “toolbars.” Several applications in use by the city will stop working if these toolbars are installed on your workstation.